FAQs

I am having difficulty purchasing a ticket, what do I do?

Please get in touch with Howler directly as they will be best able to assist you in resolving any ticket purchasing issue. Please reach out to them by email at support@howler.co.za or call 011 880 2199.

 

Can I get a refund on my ticket?

Our tickets are final sale. Tickets can be resold and securely transferred through Howler.

 

How can I transfer my ticket to someone?

Yes, should you wish to resell your ticket or gift a friend you can transfer the ticket into someone else’s name.

Simply contact support@howler.co.za with your and contact details (name, surname, phone number and email address), the person’s contact details which you wish to transfer the ticket to,  as well as a breakdown the ticket(s) purchase, their helpful staff will tend to your query the very soonest possible.

 

What is a cashless event?

Sexy Groovy Love is cashless! You will receive your cashless wristband or card upon arrival at the festival. You’ll have the ability to top up your cashless wristband/card using cash or credit card at the event. If you haven’t already, you can avoid any queues and preload your card once you have purchased a ticket now by logging in to your Howler account: http://www.howler.co.za 

 

I’d like to apply to play/be a vendor at an SGL, how do I do that?

Please complete this form

We will get back to you should there be opportunity

 

What should I bring to an SGL?

Your ticket downloaded on your phone (sometimes signal is poor at our venues, so please download your ticket before arriving)
Sunscreen, a swimming costume and a towel (venue dependent)
Something warm for the evening 
A groovy attitude and positive vibes

 

Can I bring my own booze?

No outside alcohol is allowed into the festival space. We have a fully stocked bar and food vendors on site, ensuring you’re not left thirsty.